Terms and Conditions of use of fitSEA Mobile Application
fitsea Sdn Bhd (“fitSEA”) is a Company registered in Malaysia (Co. Registration No.
201901021650 (1330934-K) and having its registered address at Suite 1603, 16th
Floor, Wisma Lim Foo Yong, No 86, Jalan Raja Chulan, 50200, Kuala Lumpur
Malaysia. fitSEA designs technology that cultivates good lifestyle habits for corporate
employees. Configured to complement the organization’s culture, its technology and
the overall wellbeing experience it delivers, drives superior outcomes for people and
businesses. fitSEA has in the final quarter 2021 launched its mobile application in
Malaysia (“fitSEA App”). The fitSEA App is also integrated to work with fitSEA’s
website which offers users the ability to purchase various packages from service
providers.
The fitSEA App and website a data driven technology platform providing holistic
wellbeing solution through its unique ecosystem. The fitSEA App and website aims to
bridge the gap between wellbeing solution providers and consumers by helping users
manage non-Communicable diseases and Mental health effectively through data
driven behaviour remodelling solutions to create sustainable lifestyle changes and
connecting users to qualified service providers.
fitSEA is committed to the United Nations SDGs health and well-being for all and aims
to create sustainable lifestyle changes by bringing well-being solutions to every palm
(“Services”) through the the fitSEA App integrated with fitSEA’s website
www.fitesea.com.my (“Website”).
The fitSEA App is available for download on the following platforms with the name
(fiTSEA):-
(i)
Google Play
(ii)
Apple Store
Below are the general terms and conditions of the use of the fitSEA App that are
applicable to users and service providers that are in collaboration with fitSEA. The
terms and conditions set out the rights and obligations of the users (“User(s)”), the
service provider (“Service Provider”) and fitSEA in connection with the use of the
fitSEA App and/or Website. All the terms and conditions of the fitSEA App and/or
Websiteare legally binding and in compliance with the local laws, so please read them
through carefully before you accept and agree to the said terms and conditions which
will form a binding agreement (“Agreement”) between all users of the fitSEA App
and/or Website.
1.
Personal Data Protection Act 2010
(i)
fitSEA hereby represents and warrants that with regard to the personal
data (as defined under the Personal Data Protection Act 2010) provided
and/or to be provided to fitSEA for the purpose(s) of and/or in connection
with this Agreement, Users shall provide the required consent for fitSEA
to process the personal data in question and that Users have read and
accepted fitSEA’s Personal Data Protection Statement (if any) and agree
to the processing of any personal data provided to fitSEA in the fitSEA
App and/or Website in accordance with its policy. fitSEA further agrees
that, with regard to the personal data provided and/or to be provided by
Users to fitSEA for the purpose(s) of and/or in connection with this
Agreement, fitSEA shall procure that all its employees, officers and
agents to similarly, comply with the Personal Data Protection Act 2010.
(ii)
fitSEA hereby agrees and acknowledges that in the course of carrying
out its responsibilities under this Agreement, fitSEA may be required to
carry out the processing of Personal Data on behalf of Users; and fitSEA
agrees that it shall, and shall procure all its employees, officers and
agents shall similarly agree to and comply with hereto in relation to the
processing of Personal Data on behalf of users.
(iii)
By accessing the fitSEA App and/or Website, at Users behest,
registering thereon and thereafter using the Services as a member or
guest, Users agree to be bound by this Agreement and the terms
contained in it. This Agreement governs your access and use of the
fitSEA App and/or Website and applies to all visitors, users and others
who access the Service. If you do not agree with the terms contained in
this Agreement, you are not permitted to use the fitSEA App and/or
Website. fitSEA will not be liable for any consequences arising from your
unauthorized use. We may revise these terms of use at any time by
amending this page and the terms hereof. The revised terms of use shall
be posted on the fitSEA App and/or Website. Your use of fitSEA App
and/or Website is subject to the most current version of the terms of use
posted on the fitSEA App and/or Website at the time of such use.
2.
Services
fitSEA App
(i)
fitSEA allows users to monitor their daily physical activity.
(ii)
Manage their nutrition through extensive food diary.
(iii)
Monitor Users mood and mental health wellbeing.
(iv)
Access wellbeing service providers on the fitSEA website.
(v)
Compete with other users on various well-being parameters
Website
(vi)
Physical training including personal training classes, group classes,
yoga and other classes that fitSEA may add in from time to time.
(vii)
Counselling on nutrition and wellbeing.
(viii)
Mental health related services.
3.
Access
(i)
Users will be required to register a profile in the fitSEA App. The profile
required will differ for a User and Service Providers. Users upon
registration will be given an account which will give access to the
Services and functionality that fitSEA may establish and maintain from
time to time and at its sole discretion on the fitSEA App and/or Website.
(ii)
The fitSEA App will require the following input from Users at the time of
registration on the fitSEA App:-
(a)
Gender;
(b)
Date of birth;
(c)
Height;
(d)
Weight;
(e)
Physical activity levels;
(f)
Medical conditions;
(g)
Goals.
(h)
Other details required to successfully determine wellbeing status.
The above list is not an exhaustive list and may be expanded by fitSEA
to improve the delivery of the Services.
(iii)
Users must provide their full legal name, valid email address and any
other information requested from time to time, in order to complete the
registration process and be entitled to an account to use the Services.
The information provided may be shared by fitSEA with the service
providers and with any third party for providing the Services, record
keeping purposes, internal procedures or for any other purposes and by
using the fitSEA App and/or Website Users expressly consent to such
sharing of the information provided.
(iv)
By using the Services and completing the registration process, Users
warrant that:
(a)
all the data provided by is accurate and complete;
(b)
Users shall maintain the accuracy of such information, and any
changes thereto by regular updating of any such information;
(c)
Users affirm their age to be over 18 (eighteen) years of age and
are fully able and competent to enter into the terms, conditions,
obligations, affirmations, representations, and warranties set forth
in this Agreement, and to abide by and comply with this
Agreement;
(d)
Users are eligible in accordance with applicable laws to enter into
a binding contract and are not a person barred from receiving the
Services under applicable laws ; and
(e)
Users may use the the fitSEA App and/or Website or such other
Services provided through the the fitSEA App and/or Website only
in compliance with this Agreement and all applicable local, state,
national, and international laws, rules and regulations. fitSEA
shall not be liable for any injury, damage or other consequence,
health related or otherwise arising out of any inaccuracy in the
information provided by Users on the fitSEA App and/or Website.
(f)
Users profile may be deleted by fitSEA by informing Users 24
(twenty four) hours in advance without warning, or without any
notice whatsoever, if fitSEA believes that the user has violated
any of the conditions as mentioned under this Agreement.
(v)
The fitSEA App and/or Website can be accessed by logging into the
profile created by Users upon successful registration. Users are required
to register a profile with a login id and password to access the fitSEA
App and/or Website.
(vi)
fitSEA App and/or Website may also issue separate requirements,
restrictions, instructions, activation and access procedures, or any
additional conditions pertaining to the access and use of the Services.
All procedures may be varied by the fitSEA App and/or Website from
time to time.
(vii)
Users agree and undertake to be bound by and to comply with all of the
procedures as may be issued by the fitSEA App and/or Website from
time to time.
(viii)
All passwords must be kept strictly confidential and must not be
disclosed to anyone else. Users must not leave their Mobile Device
unattended or permit any person access their Mobile Device in such a
manner that he may access your fitSEA App and/or Website whether
with or without your consent.
(ix)
fitSEA reserves the right to withdraw or amend the Service (or any
features within the Services) that is provided on the fitSEA App and/or
Website by notifying the same to Users from time to time.
(x)
fitSEA will not be liable, if for any reason the fitSEA App and/or Website
or the Services (or any features within the Services) are unavailable at
any time or for any period. From time to time, fitSEA, at its sole
discretion, restrict access to some parts of the fitSEA App and/or
Website, or the entire fitSEA App and/or Website, to Users.
(xi)
fitSEA grants Users permission to use the Services as set forth in this
Agreement, provided that:
(a)
Users do not copy or distribute, any part of the Services in any
medium or in any manner whatsoever without fitSEA’s explicit
authorisation in this regard;
(b)
Users shall not alter or modify any part of the Services other than
as may be reasonably necessary to use the Services for its
intended purpose; and
(c)
Users will otherwise comply with the terms and conditions of this
Agreement.
(d)
Users are also solely responsible and liable to fitSEA for all
activities that take place or occur under their account. Users
agree that the ability to log into Users account is dependent upon
external factors such as internet service providers and internet
network connectivity and fitSEA shall not be liable for any
damages arising from the inability to log into Users account.
(e)
fitSEA reserves its right to refuse access to use the Services
offered at the fitSEA App and/or Website to new Users or to
terminate access granted to existing Users at any time without
according any reasons for doing so. Use of the account is not
available to any User who is suspended or prohibited by fitSEA
from using the the fitSEA App and/or Website or Services for any
reason whatsoever.
4.
Usage of Services
(i)
Once Users complete registration on the fitSEA App, Users will become
an account holder with the following benefits:-
(a)
Allows Users to access and post content on the fitSEA App and/or
Website;
(b)
Allows fitSEA to contact Users, if necessary, in order to inform
Users of changes to the terms of use of the fitSEA App and/or
Website or describing new services that fitSEA enables on the
fitSEA App and/or Website;
(c)
Allows Users to access and purchase Services on the fitSEA App
and/or Website, subject to the terms and conditions set out
herein;
(d)
Allows Users to make use of the Services on the fitSEA App
and/or Website subject to this Agreement;
(e)
does not allow you to use email addresses displayed on the
fitSEA App and/or Website for any purpose other than that
specifically authorized by fitSEA.
(ii)
By providing fitSEA your email address/ phone number you consent to:
(a)
Using Users email address or mobile number to send Users
Service-related notices, including any notices required by law, in
lieu of communication by postal mail. Users may use their settings
to opt out of communications vide email/mobile number or
entirely.
(b)
Using the phone numbers provided by Users, to contact you from
time to time, in order to provide Users updates and advice relating
of progress on the fitSEA App and/or Website and the usage of
our Services, and relating to any new promotions and sales
opportunities on the fitSEA App and/or Website.
(c)
Using of Users email address, home address, phone number and
other ancillary information to fulfil the orders placed by you; and
(d)
Using Users email address or phone number to send other
messages, including changes to features of the Service and
special offers. If Users does not want to receive such email
messages, Users may opt out by notifying us be email at:
letsconnect@fitsea.com.my Opting out may prevent Users from
receiving email messages or phone messages regarding
updates, improvements, or offers.
(iii)
Users may access and use the Services to purchase products listed
thereon in the Website by Service Providers from time to time. fitSEA’s
responsibility in terms of the purchase of Services shall extend solely
and exclusively to:
(a)
The provision of the platform for the Services on the fitSEA App
and/or Website.
(b)
Collection of payments from Users using the third-party payment
gateway on the fitSEA App and/or Website.
(c)
In the event of any disputed payments made, fitSEA shall pass
on the dispute to the payment gateway provider for resolution.
This shall be the extent of fitSEA’s obligations in this regard;
(d)
Delivery of the Services to the Users who have placed orders
therefor on the fitSEA App and/or Website.
(e)
It is hereby clarified that the Services listed on the fitSEA App
and/or Website are listed by Service Providers. The Services do
not belong to fitSEA in any manner whatsoever.
(f)
fitSEA makes no warranty for, and shall not be responsible in any
manner whatsoever for the quality, quantity or authenticity of the
Products/Services.
(g)
There shall be no refunds or cancellations initiated or entertained,
once an order is placed and processed on the fitSEA App and/or
Website, save as set out herein.
5.
Rewards Program
(i)
Users will earn points for their use of the fitSEA App which will cover
areas of physical activity, nutrition management, participation in contests
and promotional activities that is carried out by fitSEA.
(ii)
The points system will be provided in the fitSEA App and it will by
updated from time to time.
(iii)
The collected points will allow users to earn well-coins which allows
Users to redeem rewards from fitSEA’s brand partners and/or Service
Providers.
6.
Licencing
Subject to these terms and conditions of use, fitSEA grants Users and Service
Providers a non-transferable, non-exclusive, non-sublicensable limited right
and license to access and use the Services solely for the purpose permitted,
including but not limited to storing or otherwise using or sharing your
documents, files, schedules, minutes or other data.
7.
Uploading of Material
Whenever Users make use of the Services (or any feature or part of the
Services) that allows Users to upload material on the fitSEA App and/or
Website, or to make contact with other Users of our fitSEA App and/or Website
or Service Providers, Users must comply with applicable data protection
rules/laws and the content standards set out below. The content standards
apply to each part of a contribution as well as to its whole. Users material must
be accurate where it states facts, be genuinely held (where it states opinions),
comply with the law applicable in any country from which it is posted; and be
relevant to your posting or use of the Services.
8.
Restrictions of use of fitSEA App
(i)
Users material must not:
(a)
Belong to another person and contain any information that Users
do not have any right to;
(b)
Be defamatory of any person;
(c)
Be obscene, offensive, pornographic, hateful, harmful, harassing,
defamatory, vulgar, libelous, lewd, blasphemous, lascivious,
invasive of another’s privacy, racially, ethnically or otherwise
objectionable or inflammatory, disparaging, relating or
encouraging money laundering or gambling or otherwise unlawful
in any manner whatsoever;
(d)
Violate the provisions of the Malaysian Penal Code, the
Multimedia and Communications Act 1998 or other applicable
laws containing offences relating to content that is publicly
accessible;
(e)
Promote discrimination based on race, sex, religion, nationality,
disability, sexual orientation or age;
(f)
Disclose the name, address, telephone, mobile or fax number, e-
mail address or any other personal data in respect of any
individual;
(g)
Be harmful to minors;
(h)
Infringe any intellectual property including copyright, database
right or trade mark of any other person or organisation;
(i)
Breach any legal duty owed to a third party, such as a contractual
duty or a duty of confidence;
(j)
Be likely to harass, upset, embarrass, alarm or annoy any other
person;
(k)
Impersonate any person, or misrepresent your identity or
affiliation with any person;
(l)
Advocate, promote, incite any third party to commit, or assist any
unlawful or criminal act;
(m)
Contain a statement which you know or believe, or have
reasonable grounds for believing, that members of the public to
whom the statement is, or is to be, published are likely to
understand as a direct or indirect encouragement or other
inducement to the commission, preparation or instigation of acts
of terrorism;
(n)
Be such that it is known by you to be false, inaccurate or
misleading;
(o)
Deceives or misleads the addressee about the origin of such
messages or communicates any information which is grossly
offensive or menacing in nature;
(p)
Be content for which you were compensated or granted any
consideration by any third party;
(q)
Contain any computer viruses, any code, worms or other
potentially damaging or limiting the functionality of any computer
programs or files.
(r)
Threatens the unity, integrity, sovereignty of Malaysia, friendly
relations with foreign states or public order or causes incitement
to the commission of any cognizable offence or is insulting to
another nation.
(ii)
fitSEA hereby reserves its right to take down any content posted by
Users, which, in its sole discretion falls under the above restrictions.
9.
Restrictions on use of fitSEA App and/or Website
(i)
Users are not permitted to and shall not do any of the following acts, the
breach of which shall entitle fitSEA to terminate use of the fitSEA App
and/or Website by the User, without prejudice to any other rights or
remedies fitSEA may have against the Users:-
(a)
Distribute, sell, supply, modify, adapt, amend, incorporate, merge
or otherwise alter the Services and all content provided to you as
part of the Services;
(b)
Attempt to decompile, reverse engineer or otherwise disassemble
any Service or content provided to you as part of the Services or
the fitSEA App and/or Website;
(c)
Attempt to copy any software provided to you as part of the
Services or the fitSEA App and/or Website and in particular its
source code, or attempt to decrypt any part of such software that
is provided to Users;
(d)
Create any derivative work or version of any software provided by
fitSEA in relation to or to facilitate Users use of the Services or
any content provided as part of the Services;
(e)
Remove, from the Services or any content provided as part of the
Services, any logo, copyright or proprietary notices, legends,
symbols, labels, watermarks, signatures or any other like marks
affixed to or embedded in the Services;
(f)
Use the Services or any part of it to create a false identity, to
impersonate any person or organization, or attempt to disguise
the origin of any content;
(g)
Use any of fitSEA’s domain name as a pseudonymous return
email address;
(h)
Access or use the fitSEA App and/or Website in any manner that
could damage, disable, overburden, or impair any of the fitSEA
App and/or Website’s servers or the networks connected to any
of the servers on which the fitSEA App and/or Website is hosted
on;
(i)
Access or attempt to access any content that Users are not
authorized to access by any means;
(j)
Access the fitSEA App and/or Website through any other means
other than through the interface that is provided;
(k)
Alter or modify any part of the Services; and
(l)
Disrupt or interfere with the security of, or otherwise cause harm
to the fitSEA App and/or Website, materials, system resources,
or gain unauthorized access to the user accounts, passwords,
servers or networks connected to or accessible through the
fitSEA App and/or Website.
10.
Reservation of Rights of fitSEA
(i)
fitSEA has the right to disclose Users identity to any third party who
validly claims and provides evidence that any material posted or
uploaded by Users to the fitSEA App constitutes a violation of their
intellectual property rights, or of their right to privacy.
(ii)
fitSEA shall not be responsible, and/or liable to any Service Provider or
third party, for the content or accuracy of any materials posted by Users
of the Services.
(iii)
fitSEA has the right to immediately terminate Users access or usage
rights and remove non-compliant information or material, in case of non-
compliance with these terms and condition, this Agreement or the
Privacy Policy.
(iv)
fitSEA has the right to investigate and prosecute violations of these
terms and conditions to the fullest extent of the law and may involve and
cooperate with law enforcement authorities in prosecuting Users who
violate these terms and conditions.
(v)
While fitSEA has no obligation to monitor your access to or Users use of
the Services (or any feature or part of the Services), fitSEA has the right
to do so for the purpose of operating the fitSEA App and/or Website and
engaging with the Service Providers providing the Services, to ensure
your compliance with these terms and conditions, or to comply with
applicable law or the order or requirement of a court, administrative
agency or other governmental body.
(vi)
Subject to the receipt of a complaint from a User, fitSEA has the right
(but shall have no obligation) to pre-screen, review, flag, filter, modify,
refuse or remove any or all content from any Service. For some of the
Services, fitSEA may (but shall be under no obligation to) provide tools
to filter out explicit sexual content or any content which it deems to be
unsuitable at its sole discretion.
(vii)
fitSEA reserves its right to access, read, preserve, and disclose any
information as it reasonably believe is necessary to:
(a)
satisfy any applicable law, regulation, legal process or
governmental request;
(b)
enforce these terms and conditions, including investigation of
potential violations hereof;
(c)
detect, prevent, or otherwise address fraud, security or technical
issues;
(d)
respond to user support requests; or
(e)
protect the rights, property or safety of fitSEA, its Users and the
public. fitSEA shall not be responsible or liable for the exercise or
non-exercise of its rights under these terms and conditions in this
regard.
(viii)
fitSEA reserves the right to introduce or change the prices of all Services
upon 30 (thirty) days’ notice. Such notice may be provided at any time
by posting the changes to the terms and conditions of use or the
Services on the fitSEA App and/or Website.
(ix)
fitSEA shall not be liable to Users or to any third party for any
modification, price change, suspension or discontinuance of the
Services.
11.
Content - Users & Service Providers
(i)
Users and Service Providers understand that all information (such as
data files, written text, computer software, music, audio files or other
sounds, photographs, videos or other images) which Users and Service
Providers have access to as part of, or through use of, the Services are
the sole responsibility of the person from which such content originated.
Users and Service Providers agree that they are solely and exclusively
responsible for any and all content that is created, transmit or display
while using the Services and Users and Service Providers are solely and
exclusively liable for the consequence of their actions (including any loss
or damage which fitSEA may suffer). fitSEA exercises no control over
the content posted on the FiTSEA App using the Services. The use of
the content accessed or displayed using the Services is entirely at your
own risk.
(iii)
A search using the Services may produce results and links to sites and
content that you may find objectionable, inappropriate, or offensive and
we accept no liability of responsibility for any such content. It is also
possible that your use of the Services will return to you information
regarding products, merchants and links to websites of third parties
selling the product information requested by Users and Service
Providers. fitSEA hereby disclaims any and all responsibility and liability
associated with the same.
(iv)
Users and Service Providers acknowledge and agree that fitSEA is not
liable for any loss or damage which may be incurred as a result of the
availability of such external sites or resources, or as a result of any
reliance placed by Users and Service Providers on the completeness,
accuracy or existence of any advertising, products or other materials on,
or available from, such web sites or resources.
(v)
Users and Service Providers shall be responsible for monitoring your
content, documents and other data and shall be liable to fitSEA for
ensuring that the content transferred to or handled by or within Services
does not infringe any third-party rights. Users and Service Providers
warrant that they possess such necessary licenses as may be required
in order to process content or use and/or provide Services.
(vi)
Users and Service Providers understand that the technical processing
and transmission of the Services, including your Content, may be
transferred unencrypted and involve:
(a)
transmissions over various networks; and
(b)
changes to conform and adapt to technical requirements of
connecting networks or devices.
(vii)
Service Providers hereby acknowledge and understand that as part of
providing services on the fitSEA App and/or Website, Service Providers
may post images, descriptions and other content. fitSEA as independent
aggregators of these Service Providers will have no liability in relation to
such content posted by the said Service Providers, including without
limitation, in terms of the authenticity or reliability of such content, in any
manner whatsoever.
12.
Breach of Content Standards
(i)
When fitSEA considers that a breach of the content standards (as stated
above) has occurred, fitSEA may at its discretion take such action as it
deems appropriate. Failure to comply constitutes a material breach of
the terms of use on which you are permitted to use the Service, and
fitSEA may take any action legally available including all or any of the
following actions against the Users:
(a)
Immediate, temporary or permanent withdrawal of Users right to
use the Services and simultaneous termination/suspension of
your account on the fitSEA App and/or Website;
(b)
Immediate, temporary or permanent removal of any contribution
already posted on the fitSEA App and/or Website using the
Services, upon your failure to cure the breach that is brought to
your notice;
(c)
Issue of a warning;
(d)
Commence legal proceedings for reimbursement of all costs on
an indemnity basis (including, but not limited to, reasonable
administrative and legal costs) resulting from the breach; and
(e)
Disclosure of such information to law enforcement authorities as
reasonably necessary or as required by law.
(ii)
fitSEA hereby disclaims and exclude liability for all action taken in
response to breaches of these rules. The actions described above are
not limited, and we may take any other action we reasonably deem
appropriate.
(viii)
Upon such termination/suspension of Users account, Users will no
longer be able to access the account or any content or data Users have
stored on the servers. All licenses granted to you by fitSEA to the fitSEA
App and/or Website or the Services will automatically terminate.
13.
Disclaimers
(i)
Users correspondence or business dealings with, or participation in
promotions of, advertisers found on or through the Service Providers,
including payment and delivery of related goods or services, and any
other terms, conditions, warranties or representations associated with
such dealings, are solely between Users and such Service Providers.
Users agree that, save as set out herein, fitSEA shall not be responsible
or liable for any loss or damage of any sort incurred as the result of any
such dealings or as the result of the presence of such advertisers or the
Service Providers on the fitSEA App and/or Website.
(ii)
The Service Providers may provide, or third parties may provide, links to
other web sites or resources. Given that we have no control over such
sites and resources, Users acknowledge and agree that we are not
responsible for the availability of such external sites or resources, and
do not endorse and are not responsible or liable for any content,
advertising, products or other materials on or available from such sites
or resources. Users further acknowledge and agree that we shall not be
responsible or liable, directly or indirectly, for any damage or loss caused
or alleged to be caused by or in connection with use of or reliance on
any such content, goods or services available on or through any such
site or resource.
(iii)
Users agree that your use of the fitSEA App and/or Website and the
Services shall be at your sole risk. You expressly understand and agree
that, to the maximum extent permitted by applicable law, the fitSEA App
and/or Website and the Services are provided on an “as is” and “as
available” basis for your use, without warranties of any kind, express or
implied, including without limitation the warranties of merchantability,
fitness for a particular purpose, title, non-infringement, and those arising
from course of dealing or usage of trade. fitSEA shall use all reasonable
endeavours to ensure that the Services are uninterrupted but it does not
guarantee or warrant that:
(a)
the Services will meet your specific requirements;
(b)
the Services will be uninterrupted, timely, secure, or error-free;
(c)
the results that may be obtained from the use of the Services will
be accurate or reliable;
(d)
the quality of any Products, services, information, or other
material purchased or obtained by you through the Services will
meet your expectations; and
(e)
any errors in the Services will be corrected.
(iv)
If you are older than 35 (thirty-five) years of age, or if you have not been
physically active for more than 1 (one) year, or if you have any medical
history that may put you at risk, including, without limitation, one or more
the following conditions, you are required to seek approval from a
qualified health care practitioner prior to using the Services:
(a)
heart disease;
(b)
high blood pressure;
(c)
family history of high blood pressure or heart disease;
(d)
chest pain caused by previous exercise;
(e)
dizziness or loss of consciousness caused by previous exercise;
(f)
bone or joint problems;
(g)
diabetes, high cholesterol, obesity; or
(h)
arthritis.
The above list is not an exhaustive list and may be expanded by fitSEA
to improve the delivery of the Services
(v)
Users should discontinue exercise in cases where it causes pain or
severe discomfort, and should consult a medical expert prior to returning
to exercise in such cases. We reserve the right to deny you access to
the Services for any reason or no reason, including if we determine, in
our sole discretion, that you have certain medical conditions.
(vi)
The content of the fitSEA App and/or Website, including without
limitation, text, copy, audio, video, photographs, illustrations, graphics
and other visuals, is for informational purposes only and does not
constitute/substitute professional medical advice, diagnosis, treatment
or recommendations of any kind. You should always seek the advice of
your qualified heath care professionals with any Questions or concerns
Users may have regarding your individual needs and any medical
conditions. Users agree that Users will not under any circumstances
disregard any professional medical advice or delay in seeking such
advice in reliance on any content provided on or through the fitSEA App
and/or Website. Reliance on any such content is solely at your own risk.
(vii)
The content provided on or through this fitSEA App and/or Website
regarding drug or dietary supplements or products for sale on the fitSEA
App and/or Website may have not been evaluated or approved by any
regulatory authority.
14.
Content license from Service Providers and Users
(i)
Some areas of the Services may allow Users to post news, feedback,
comments, Questions, data, documents, pictures and other information
(“User Content”). You are solely responsible for your User Content that
you upload, publish, display, link to or otherwise make available
(hereinafter, “Post”) on the fitSEA App. fitSEA will not review, distribute,
or reference any such User Content except as provided herein or in our
Privacy Policy or as may be required by law.
(ii)
By Posting any User Content on the fitSEA App and/or Website, you
expressly grant, Users represent and warrant that Users have a right to
grant, to fitSEA App and/or Website a royalty-free, sub-licensable,
transferable, perpetual, irrevocable, non-exclusive, worldwide license to
use, reproduce, modify, publish, list information regarding, edit,
translate, distribute, publicly perform, publicly display, and make
derivative works of all such User Content and your name, voice, and/or
likeness as contained in your User Content, in whole or in part, and in
any form, media or technology, whether now known or hereafter
developed, for use in connection with the Service. You also hereby grant
each User of the Service a non-exclusive license to access your User
Content through the Services, and to use, reproduce, distribute, display
and perform such User Content as permitted through the functionality of
the fitSEA App and/or Website and under this Agreement.
(iii)
Users understand that fitSEA App and/or Website, in performing the
required technical steps to provide the Services to our users, may: (a)
transmit or distribute your Content over various public networks and in
various media; and (b) make such changes to your Content as are
necessary to conform and adapt that Content to the technical
requirements of connecting networks, devices, services or media. You
agree that this license shall permit fitSEA App and/or Website to take
these actions.
(iv)
Users are solely responsible for your contributions to any online forum
fitSEA App and/or Website may offer through or as part of the Services
(“Community Participation”), such as and without limitation, responses
to social media platforms,blog postings, bulletin board postings, and
other contributions to online discussions. By submitting to Community
Participation, Users:
(a)
represent to fitSEA, in each instance, that Users either own or
have the right to display or transmit each and every element of
your Community Participation, and that your submission will not
violate the legal rights or interests of any person or entity; and
(b)
grant to fitSEA a perpetual, irrevocable, royalty free license to use
your Community Participation, in each instance, as a whole or in
any part, for any business purpose, including without limitation,
promotional, marketing and training purposes.
(v) Users confirm and warrant to fitSEA that you have all the rights, power
and authority necessary to grant the above license.
15.
Charges
Service Providers
(i)
Service provider dues for the services rendered in the current calender
month will be paid on 15th of the of the following month.
(ii)
fitSEA will provide a report of Services and accordingly make payment
to the Service Providers.
(iii)
Charges exclude any applicable goods and services, value-added, sales
or other similar tax, which you may be required to pay on taxable
supplies
(iv)
Payment by fitSEA to Service Providers will be made by online transfer.
(v)
fitSEA may change the payment terms by giving the Service Providers
at least
14 days’ notice. If you do not agree to the new financial
considerations , you may terminate this Agreement and your right to
access and use the Service by cancelling your subscription through the
site. If you do not terminate these Agreement your right to access and
use the Service in accordance with this clause, you are deemed to have
accepted any amendments made to the financial considerations.
(vi)
Upon cancellation of the subscription all the promotions and benefits
which were available within the subscription will be forfeited and Service
Providers profile will be removed from the fitSEA App and or Website
subject to Service Providers completing all existing Services purchased
by Users and at the very least by giving fitSEA at least 30 days’ notice.
Users
(vii)
Users must pay the charges for services offered by Service Providers
such as but not limited to personal training, fitness classes, yoga
classes, nutrition counselling based on the advertised cost of service
described in the fitSEA App and/or Website.
(viii)
fitSEA will provide invoices upon any payment made through the fitSEA
App and/or Website upon request.
(ix)
The charges exclude any applicable goods and services, value-added,
sales or other similar tax, which you may be required to pay on taxable
supplies.
(x)
fitSEA at its sole discretion may increase the charges without prior
notice. If Users do not wish to pay the increased charges for Services,
Users may terminate this Agreement and your right to access and use
the Service by not purchasing any of the Services offered through the
fitSEA App and/or Website. If Users do not terminate this Agreement and
your right to access and use the Service in accordance with this clause
and continue to purchase any Service through the fitSEA App and/or
Website, you are deemed to have accepted the increased Charges for
Services purchased.
16.
Cancellation And Re-Scheduling
Service Provider
(i)
Services may be rescheduled through the fitSEA App and/or Website by
contacting the Users at least 24 hours prior to any session.
(ii)
If the cancelled Service is in the category of personal training services,
Service Providers are obliged to reschedule the Service at a date and
time that is agreed by the Users. Failing to do so will mean cancellation
of that specific session by Service Provider and the charges will be
refunded to the User.
(iii)
If the cancelled Service is in the category of group classes, the collected
charges from the Users will be returned as credits and the Service
Provider will not be receiving any amount of the collected charges.
(iv)
fitSEA recommends that any class cancellations/rescheduling should
happen at least 2 days prior to the class date.
Users
(v)
If a scheduled service is cancelled by Service Provider in the category
of personal training, Users will be notified via phone or email through
the -mobile phone number or the email address associated with the
account, and will be entitled to schedule a new session in place of the
cancelled Service of the same category at no extra cost. If the session
is cancelled by Users, or Users does not attend the session without
informing the Service Provider and without their agreement to
reschedule, the charges for that session will be forfeited and paid to the
Service Provider. fitSEA has a no cancellation and no refund policy, and
any re-scheduling is only at Service Providers discretion. If the User
does not attend scheduled sessions, the paid fees will be forfeited and
no refund will be given to the User.
(vi)
If a scheduled service is cancelled by the Service Provider in the
category of classes and events, Users will be notified via telephone or
email through the telephone number or the email address associated
with the account, and will be entitled to full refund for the cancelled
Service.
(vii)
A User that has purchased the tickets to attend a Service will not be able
to cancel or reschedule or ask for refund for a purchased service.
(viii)
Users can reschedule their personal training sessions by cancelling any
pre booked class within 24 hours in advance. Credits will be returned to
Users and users will be allowed to rebook the same. A maximum of times
2 times of rescheduling is allowed for each Month.
(ix)
Users can change trainers in advance as per cancellation policy and re
book with trainer of choice .
(x)
Limit of
3 session cancellations and rescheduling per month.
Cancellations above 3 sessions will not entitle Users a refund as credits.
(xi)
All personal training packages are non-shareable and non-transferable.
Cases to case basis to be reviewed.
(xii)
All personal training packages are non-shareable and non-transferable.
Cases to case basis to be reviewed.
(xiii)
Users are not allowed to reschedule group classes booked and any
payments made are non-refundable.
(xiv) If group class does not have minimum participants as decided by Service
Provider, the class can be cancelled at the election of the Service
Provider and credits will be given to the Users to book similar group
classes in the future.
17.
Billing and payment
(i)
Certain aspects of the Services may be provided for a fee or other
charge. If Users elect to use paid aspects of the Services, Users agree
to the terms of sale, pricing, payment and billing policies applicable to
such fees and charges. fitSEA may add new services for additional fees
and charges, or amend fees and charges for existing services, at any
time in its sole discretion.
(ii)
It is Users responsibility to promptly provide fitSEA with any contact or
billing information changes or updates (including phone number, email
address, credit card numbers, etc.). fitSEA does not validate all credit
card information required by the Users' payment provider to secure
payment.
(iii)
Users must notify fitSEA about any billing problems or discrepancies
within
30 (thirty) days after charges first appear on their account
statement. If it is not brought to fitSEA’s attention within 30 (thirty) days,
Users agree to waive your right to dispute such problems or
discrepancies.
(iv)
In respect of purchases made on the fitSEA App and/or Website, Users
hereby acknowledge and agree that no refund requests will be
entertained in any manner whatsoever and no refunds will be initiated
therefor.
18.
Indemnity and limitation of liability
(i)
Users agree to defend, indemnify and hold harmless fitSEA, its officers,
directors, employees and agents, from and against any and all claims,
damages, obligations, losses, liabilities, costs or debt, and expenses
(including but not limited to solicitors's fees) arising from:
(a)
use of and access to the fitSEA App and/or Website;
(b)
violation of any term of this Agreement;
(c)
violation of any third party right, including without limitation, any
copyright, property, or privacy right; or
(d)
any claim that User Content caused damage to a third party. This
defense and indemnification obligation will survive this
Agreement and your use of the fitSEA App and/or Website.
(ii)
The material displayed on the fitSEA App and/or Website is provided
without any guarantees, conditions or warranties as to its accuracy. To
the extent permitted by law, fitSEA, its Subsidiaries and Affiliates and
third parties connected to us hereby expressly exclude:
(a)
conditions, warranties and other terms, which might otherwise be
implied by statute, common law or the law of equity;
(b)
Any liability for any direct, indirect or consequential loss or
damage incurred by any user in connection with the fitSEA App
or in connection with the use, inability to use, or results of the use
of the fitSEA App and/or Website, any websites linked to it and
any materials posted on it, including, without limitation any liability
for:
i.
loss of income or revenue;
ii.
loss of business;
iii.
loss of profits or contracts;
iv.
loss of anticipated savings;
v.
loss of data;
vi.
loss of goodwill;
vii.
wasted management or office time; and
viii.
for any other loss or damage of any kind, however arising
and whether caused by tort (including negligence), breach
of contract or otherwise, even if foreseeable or advised of
the possibility of the same.
(iii)
Our
liability to Users shall under all circumstances be limited to a
maximum of the amount paid by you (if any) at the time of registration
on our the fitSEA App and/or the purchase price paid by you for Products
in the fitSEA App and/or Website.
19.
Offences
(i)
Users must not misuse the fitSEA App and/or Website by knowingly
introducing viruses, trojans, worms, logic bombs, time bombs, cancel
bots, spyware or other material, computer programming routines, codes,
files or such other programs which are malicious or technologically
harmful, or limit the interests of rights of other users or limit the
functionality of any computer software, hardware or telecommunications.
You must not attempt to gain unauthorized access to the fitSEA App
and/or Website, the server on which our fitSEA App and/or Website is
stored or any server, computer or database connected to our site. You
must not attack our fitSEA App and/or Website via a denial-of-service
attack or a distributed denial-of service attack.
(ii)
By breaching this provision, Users would commit a criminal offence
under the Multimedia and Communications Act 1998. We will report any
such breach to the relevant law enforcement authorities and we will co-
operate with those authorities by disclosing your identity to them. In the
event of such a breach, your right to use our fitSEA App and/or Website
will cease immediately.
(iii)
We will not be liable for any loss or damage caused by a distributed
denial-of-service attack, viruses or other technologically harmful material
that may infect your computer equipment, computer programs, data or
other proprietary material due to Users use of our fitSEA App and/or
Website or to downloading of any material posted on it, or on any fitSEA
App and/or Website linked to it.
20.
Linking to the website
(i)
Users may link to our home page, provided you do so in a way that is
fair and legal and does not damage our reputation or take advantage of
it, but you must not establish a link in such a way as to suggest any form
of association, approval or endorsement on our part where none exists.
You must not establish a link from any website that is not owned by you.
(ii)
Our fitSEA App and/or Website must not be framed on any other site,
nor may you create a link to any part of our site other than the home
page. We reserve the right to withdraw linking permission without notice.
(iii)
These linked sites are under no way in control of fitSEA App and/or
Website and we shall not be held responsible for the contents of any
linked sites, including without limitation to any link contained in the linked
site or any changes or updates to linked site. We shall not be held
responsible for any transmission whatsoever received by you from any
linked site. The fitSEA App and/or Website provides links to Users only
as a convenience and the inclusion of any link does not imply
endorsement by us or any association with its operators or owners. You
are requested to verify the accuracy of all information on your own before
relying on such information.
(iv)
If you wish to make any use of material on our fitSEA App and/or Website
other than that set out above, please address your request
to: letsconnect@fitsea.com.my
21.
Security
(i)
fitSEA has implemented commercially reasonable technical and
organizational measures designed to secure Users personal information
and User Content from accidental loss and from unauthorized access,
use, alteration or disclosure. However, we cannot guarantee that
unauthorized third parties will never be able to defeat those measures or
use your personal information and User Content for improper purposes.
Users acknowledge that you provide your personal information at your
own risk.
22.
Ownership of intellectual property including trademarks/service marks
(i)
All right, title and interest in usage of the terms fitSEA including but not
limited to all texts, graphics, user interfaces, visual interfaces, computer
code and any other information associated therewith are reserved by
fitSEA.
(ii)
All right, title, and interest in and to the Services (excluding your Content)
are and will remain the exclusive property of fitSEA Sdn Bhd and its
licensors. Any use of the fitSEA App or its contents, including copying or
storing it or them in whole or part, other than for your own personal, non-
commercial use is prohibited without the permission of fitSEA Sdn Bhd
(iii)
Except as expressly provided in these terms of use, no part of fitSEA
and no content or marks, data, statistics, independent research
conducted and posted by fitSEA may be copied reproduced,
republished, uploaded, posted, publicly displayed, encoded, translated,
transmitted, or distributed in any way including (“Mirroring”) to any other
computer, server, website, or other medium for publication or distribution
of any for any commercial enterprise, without prior written consent.
(iv)
By accepting the use of terms hereunder you agree that the fitSEA does
not transfer/assign the title to the fitSEA App and/or Website to you, and
nothing in these terms and conditions shall imply or be deemed or
construed to mean that any right, title and interest (including but not
limited to intellectual property rights) stands transferred/assigned to you
by fitSEA, we retain the full and complete right, title and interest to the
fitSEA App and/or Website, and all intellectual property, title and interest
to the fitSEA App and/or Website, and all intellectual rights therein. You
may not redistribute, sell, decompile, reverse engineer, dissemble, or
otherwise reduce the fitSEA App and/or Website in any manner which is
contrary to this Agreement.
(v)
Any usage of fitSEA’s contents, without the written authorization of
fitSEA, shall be considered a breach of this Agreement, and you shall be
required indemnify fitSEA for all liability incurred in this regard.
23.
Non-Competition Clause
For a period of 12 months upon Users registering an account with fitSEA,
Service Providers shall not engage directly with Users for Services that are
provided and listed in the fitSEA App for whatever reason, and Users and
Service Providers shall not be directly or indirectly engaged or interested in or
conduct any trade or business in Malaysia which is wholly or partly in
competition with any business carried on by fitSEA.
24.
Governing law
(i)
This Agreement and all terms and conditions herein and all disputes and
differences arising out of or in connection with this Agreement (including
any dispute regarding its existence, validity or termination or the
consequences of its nullity) shall be governed by and construed in
accordance with the laws of Malaysia. The courts of Malaysia shall have
exclusive jurisdiction to settle any dispute arising out of or in connection
with this Agreement (including a dispute regarding its existence, validity
or termination or the consequences of its nullity).
25.
Relationship between the website and legal name
(i)
The Website and fitSEA App and or website, , is registered and owned
by fitsea Sdn Bhd, and usage of this fitSEA App and/or Website and
affiliated links is subject to this Terms of Use and Privacy Policy.
26.
Severability
(i)
If any provision of this Agreement shall be held to be illegal or
unenforceable, in whole or in part, under the law, such provision or part
shall to that extent be deemed not to form part of this Agreement but the
enforceability of the remainder of this Agreement shall not be affected.